Did you notice the plethora of shipping options when using our repair service? We have specifically added as many shipping services possible to help you feel comfortable and our mix-and-match shipping options are just another way to allow you to remain in control of your repair with us. It's a little forward thinking and it's all about customer service. Here are a few simple explanations on our shipping options:
INBOUND (Before repair):
-You can send any item in using your own carrier. Just pack and it and ship it. There's no charge from Got Repair for that!
-We can email you a label for pickup. This means that you have the ability to pack and tape your package for delivery into us and you also have the ability to print an email label to affix to the box.
-We can send you a 3-way shipping kit with a shipper-approved foam lined box. This is by far the most convenient and safest method to get your unit into us for repair. All you need to do is insert your item into the kit, peal a strip of tape to seal the box (included) and hand the box back to FedEx or deliver the box to any FedEx Store. We'll handle the rest!
OUTBOUND (After repair):
-Simply choose whether you want your repaired item sent back OVERNIGHT or GROUND. Just to clarify, OVERNIGHT means the next business day, and does not include weekends or holidays. GROUND can be anywhere between 1 and 4 days depending on your location in the US.
Service. Being No. 1 in customer satisfaction 11 years in a row* says it all about FedEx and their commitment to delivering peace of mind to
Got Repair customers.
Reliability. FedEx offers a
Money back guarantee on shipments across the country.
Value. Normally at a premium price for premium service. FedEx is not the "cheapest" carrier in the industry, however Mission Repair has negotiated and maintained excellent shipping rates that are passed on to the customer.
Locations. Last time we counted, our calculators melted. There are thousands of
FedEx locations in the USA.
Extras. Saturday delivery? Just ask! Residential delivery, no extra charge! Package pickup? Just call toll-free 1-800-GO-FEDEX and they'll be on their way
.
Questions? Call our customer service line toll-free for more information!
1-866-638-8402
Yes, this is an actual drop off at our commercial location. *According to the American Customer Satisfaction Index (ACSI)
questions? email us.