1-866-638-8402

Having an issue with your Laptop? Not holding a charge or even getting a charge? Got Repair is offering a DC-in Port Jack repair service on any Sony Laptop. Just send it in to us and we will determine the exact problem within 24 hours of receiving it, fix the jack and ship it back to you.

We make it simple for you by offering several shipping options to fit your needs.  Just choose how to get your Sony to us for repair and how you want it returned after the repair is complete.
Once your Sony arrives at our location for repair, we'll immediately receive it, diagnose it, and call you the same day with our test results.  We'll then explain our findings and give you the options for repair on your trusty Sony.  After you approve the repair, a technician will be assigned to perform the repair and it'll be returned to you.  Don't worry, your return tracking information will arrive in your email box that same day so you know it's on the way!

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• Got Repair is the Intelligent Choice and we're here to make your repair or upgrade as easy as possible for you!  Our shipping services are amazing and all of our customers receive the same benefits.   Try getting this from the competition!
  
  Nationwide, Flat-Rate shipping.  Once you choose a shipping option, that will be THE PRICE for shipping.  We offer FLAT-RATE shipping pricing on our repairs, no "ZONES" to worry about, anywhere in the 48 contiguous United States.  (Alaska and Hawaii shipments are an additional 20%.) Our repair center is strategically located in the middle of the country.  This gives us the opportunity to SAVE on shipping, and we pass that savings on to you!
  
  Flexible shipping options.  We try to offer as many shipping options to you BEFORE you decide to send a unit to us for repair.  We have easy shipping kits that are available via OVERNIGHT SHIPPING or GROUND SHIPPING that includes a special shipping box that is pre-addressed and will arrive at your home or office for pickup, or you can send your device to us yourself (We will send your repaired item back OVERNIGHT or GROUND, it's your choice).  In fact, you can save on shipping altogether and visit our store in Kansas City.  Just drop your item off with us!
  
  
• Residential Fees.  NEVER!  We DO NOT CHARGE for residential
• deliveries.  We know that you're at home.  You shouldn't pay extra to
• receive your repaired item at your doorstep!
  
  Fuel Surcharges.  NEVER!  We know that the cost of fuel is killing the economy.  It hurts when we go the gas pumps too!  As fuel prices fluctuate, so do our shipping fuel surcharges.  We NEVER pass shipping fuel surcharges onto you. 
  
  Handling Fees.  NEVER!  We don't "hide" profits in "handling fees".  Shipping and receiving your repairs in and out of our location is our business and you can expect us to "handle" your order with professionalism and class!
  
  Local Drop Off.  Of course.  If you're located in the Kansas City area, feel free to come on by and say "hi"!  We welcome local walk-in customers, no appointment necessary.  In many cases, we can perform your repair while you wait!  Click here for our address and a map!
  
  

Thank you for choosing Got Repair. Our primary goal is to ensure that our customers have an unbeatable experience with us and customer service is our number one priority. If your repair fails to perform for any reason within our stated warranty period, we will be here to help resolve the issue.  Please contact customer service for assistance.

We have many stated warranties available for various repair types.  Other than the length of the warranty, they are all identical and we treat warranty claims with the highest priority.  If you purchased an item through Got Repair and it fails under it's warranty period whether we performed the installation or not, we'll make it right!

For returns of any kind, please review our return policy here.